Shipping policy

ORDER PROCESSING TIME
When you place your order, you will receive a Purchase Confirmation email confirming your Order # and purchase details. Your order will be processed for stocking, packing and shipping and this normally takes 1-2 business days. When this is completed, you will receive a Shipping Confirmation email.

SHIPPING TIME & SHIPPING FEE
Shipping time varies depending on the service you selected.

Free shipping option is available for orders meet the condition below.                                                                                                                                                                          

 

INTERNATIONAL DELIVERY
Elemental is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

Elemental will not be responsible for any Duties, Taxes, or Customs fees under any circumstances. If the order arrives at your country and...:
- The customer refuses to accept the package
- Number of attempts is made in the country of destination to deliver the package.
- According to the shipping department, the order shipping status indicated that the package was delivered to the address that customers provided

Elemental reserves the right to abandon the package(s) and will not be responsible for any refund.